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e.ssential wardrobe management

e.ssential wardrobe management is an innovative eBusiness solution from Datel that enables suppliers and buyers of corporate clothing to offer a self-service ordering and enquiry facility over the internet. This facility provides a rapid service of order through to despatch and delivery; often the very criteria that service levels are measured upon. The solution can be implemented in a short timescale delivering business benefit quickly.

This application can be provided as a standalone system or can be integrated into an existing legacy system. e.ssential wardrobe management is integrated into the Protex enterprise management solution.


Why e.ssential wardrobe management?

Suppliers and buyers are under continuous pressure to reduce costs whilst delivering the same levels of service to their customers. This provides quite a challenge when potentially hundreds or thousands of individual wearers need their clothing entitlement managed as more companies promote themselves through the clothing their employees wear.

e.ssential wardrobe management has been designed with the input of both suppliers and buyers of corporate clothing, resulting in a solution that is not only rich in functionality, but is both intuitive and flexible in its use.


Features

Information centre
Wearer profile
Uniform entitlement
Wearer ordering
Supervisor ordering
Order tracking
Order history
Order returns
Reporting
Advantages and Benefits
Enhanced customer service levels

Contract information on-line 24hours a day
Product availability can be checked on-line
Entitlements can be reviewed on-line
Sizing information can be reviewed and
changed on-line

Order history can be reviewed on-line
Orders can be tracked via courier to trace
Deliveries on-line
Increase customer loyalty

Service configurable to individual
customers
Improved contract control

Visibility of actual uniform usage versus
budgeted

Visibility of who is ordering what,
and when
Improved cost control

Reduced administration of providing
service

Reduced transportation costs
Reduction in pilfering and wastage
Unpopular products identified quickly
for review

Improved control over the returns process
Increased sales

Catalogue available online for additional
wearer purchasing

provides facility to offer a managed service
Build a substantial and sustainable competitive advantage.
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